If your lights go out....
Call us at 715-677-2211 or 1-800-377-2932. Don't assume your neighbor has called.
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Find out if your neighbors have lost power, too. If so, contact us immediately:
- Call toll free 1-800-377-2932, answered 24 hours a day, seven days a week!
- Please be ready to give your name, telephone number and LOCATION NUMBER. This number can be found on your electric bill.
- Leave one (1) switch on so you'll know when your power is restored.
- Stay away from downed power lines.
- Have emergency supplies on hand (candles, matches, flashlights, etc.)
During widespread outages when hundreds of members may be calling us, please be patient.
We will do our best to have your power restored in the shortest amount of time possible, but when we have outages over extended areas delays can happen so we ask for your patience and understanding.